Notice for Deactivation of Connections unused for more than 15 months

This is to inform that unused Grameenphone prepaid connections (Since 9 July 2023 or before) will be permanently deactivated after 3 (Three) months of publishing this notice. Please note that-

According to the ‘Subscription Agreement’ with the subscriber, Grameenphone will retain the ownership of the permanently deactivated connections
The previous subscriber will no longer be able to use/replace/recharge or claim ownership of such permanently deactivated connections
Grameenphone reserves the rights to reuse/resell/recycle permanently deactivated connections

The lists of permanently deactivated prepaid connection are available on the website of Grameenphone (www.grameenphone.com), Grameenphone Customer Care Centers and on the website of BTRC (www.btrc.gov.bd).

Thank you for staying with Grameenphone.

Notice date

Thu, 10/10/2024 - 12:00

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Grameenphone VoLTE

Grameenphone VoLTE brings you the next generation of voice communication through advanced technology. This new technology enables its consumers to make voice call through 4G network instead of switching to 2G or 3G network. The benefits of VoLTE include crystal clear voice quality which is better than 2G and 3G networks, ability to connect calls much faster and greatly improved device battery life.

Benefits of Grameenphone VoLTE

Fastest Call Connection Connect calls much faster than before

Ultra HD Voice Call Have crystal clear conversations

Simultaneous Voice & InternetMake calls without disrupting 4G internet sessions

Better Battery Performance
Save battery charge & improve battery life

To Try Out Grameenphone VoLTE

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Grameenphone VoLTE

Grameenphone VoLTE brings you the next generation of voice communication through advanced technology. This new technology enables its consumers to make voice calls through 4G network instead of switching to 2G or 3G network. The benefits of VoLTE include crystal clear voice quality which is better than 2G and 3G networks, the ability to connect calls much faster and greatly improved device battery life.

Benefits of GP VoLTE Service

Ultra HD Voice Call

Better Battery Performance

Fastest Call Connection

Simultaneous Voice & Internet

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How GPAY Works

GPAY কিভাবে কাজ করে?

GPAY ব্যবহারের ক্ষেত্রে, গ্রাহকগণ অ্যাপ স্টোর/গুগল স্টোর থেকে GPAY মোবাইল অ্যাপ ডাউনলোড এবং এই অ্যাপটির মাধ্যমে রেজিস্ট্রেশন করতে পারবেন। গ্রাহকগণ চাইলে যেকোনো মোবাইল হ্যান্ডসেট থেকে *৭৭৭# ডায়াল করে রেজিস্ট্রেশন করতে পারবেন। রেজিস্ট্রেশন সম্পূর্ণ হলে, গ্রাহকগণ উপরে উল্লিখিত যেকোনো সার্ভিসের বিল পরিশোধ করতে পারবেন। GPAY ওয়ালেট রিফিল করতে গ্রাহকগণ তাদের ব্যাংক অ্যাকাউন্ট (রকেট, এবি ব্যাংক, ইসলামি ব্যাংক) অথবা যেকোনো মোবিক্যাশ আউটলেট ব্যবহার করতে পারবেন।

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Overall:

Internet packs can be activated through MyGP, USSD, MFS, IVR, Customer Service, GP website and any other Grameenphone Authorized Retail & Digital Channels
Auto-renew option of any internet pack is turned OFF by default (except BS prepaid and post- paid customers). However, customer can turn ON Auto Renewal feature after or during package activation.
To turn ON/OFF auto renew option after package activation, visit MyGP or dial *121*3#.
To check internet balance, please dial *121*1*4#.
After expiration (Volume or Validity) of every internet pack maximum PayGo charge will be 6.95 Taka (inclusive VAT, SD & SC)
Unused data Volume will be carried forward if the customer purchases the same pack within the active validity period or in case of successful auto renewal.
To Cancel your Internet Package, dial *121*3041#.
To enjoy higher internet speed, customers need to use a 4G/5G enabled phone & 4G SIM.
Average likely speed will depend on multiple factors such as handset, website visited, distance from BTS, time of the day, etc.
To check internet speed customer can visit http://www.speedtest.net (Data Charge Applicable)
During pack purchase, any prior subscription free or emergency balance usage will be deducted from the amount recharged for pack or offer purchase. In that case internet pack or Offer that you have selected may not be activated.

Alphaneumeric ID	GB	Validity	Price (MRP)	USSD
GPD240117C	0.49	1	28	1213128#
GPD240119C	1.5	1	38	1213238#
GPD240120C	2	1	56	1213056#
GPD240119D	1.5	3	69	1213069#
GPD240121D	2.5	3	108	1213288#
GPD240122D	3	3	118	1213188#
GPD240118A	1.0	7	129	1213129#
GPD240119A	1.5	7	148	1213148#
GPD240124A	7 (1GB/Day)	7	179	1213179#
GPD240120A	2	7	198	1213198#
GPD240121A	2.5	7	229	1213229#
GPD240122A	3	7	249	1213249#
GPD240123A	Uninterrupted daily Data Package, FUP of Maximum 512kbps after 5GB	7	269	1213269#
GPD240116B	0.29	30	199	1213199#
GPD240117B	0.49	30	298	1213297#
GPD240118B	1.0	30	399	1213370#
GPD240124B	30 (1GB/Day)	30	499	1213444#
GPD240119B	1.5	30	549	1213549#
GPD240120B	2	30	649	1213649#
GPD240121B	2.5	30	749	1213749#
GPD240122B	3	30	849	1213849#
GPD240123B	Uninterrupted daily Data Package, FUP of Maximum 512kbps after 5GB	30	998	1213999#
GPD240118C	1.0	1	29	Scratch Card
GPD240118D	1.0	3	49	Scratch Card
GPD240116A	2.29	7	29	Scratch Card
GPD240117A	0.49	7	48	Scratch Card
GPD240054X	25	Valid Till Y-2039	1049	1213017#
GPD240054X	50	Valid Till Y-2039	1649	1213318#
GPD240054X	75	Valid Till Y-2039	2149	1213319#

Know More About VoLTE

VoLTE (Voice over LTE) is a technology that enables voice calling over 4G. Also, users can experience HD quality crystal clear voice with faster call setup time. Without VoLTE, your phone must drop back to 2G and 3G during voice calls. VoLTE allows users to stay on the 4G network during voice calls and can continue to have un-interrupted high-speed 4G internet experience. VoLTE calls will be charged in exactly the same manner as 2G and 3G voice calls. There are no additional data charges.

HD Voice Calls: Crystal clear conversations as if you are right next to each other. Faster Call Connect: Call setup time is way faster than normal calls. Efficient Multi-tasking: You can now make calls without disrupting your 4G internet sessions Improved Battery Life: You will experience less battery drain during call and internet sessions. To enjoy our VoLTE services, both caller and receiver should ensure the pre-requisites.

To enjoy our VoLTE services, both caller and receiver should ensure following:

USIM/4G SIM. This should be inserted in the SIM slot with data capability and “network mode” as 4G/3G/2G (Auto)
VoLTE enabled Handset and enable VoLTE option in the phone
To be in GP 4G coverage.
Need to have the upgraded OS Software provided by your handset manufacturer

VoLTE users will experience true HD voice. Grameenphone customers with VoLTE services can experience superior call quality and faster call setup time compared to normal voice calls.

4G/LTE network is pre-requisite of VoLTE service. VoLTE (Voice over LTE) is a technology that enables voice calling over 4G. Without VoLTE, your phone must drop back to 3G or 2G during voice calls. VoLTE allows users to stay on the 4G network during voice calls.

Yes. To get VoLTE service customers need to have a USIM/4G SIM, VoLTE enabled handset and to be in 4G coverage. You also need to have the upgraded OS Software and enable VoLTE option in the phone. To experience superior call quality and reduced call setup time, both caller & receiver need to have USIM/4G, VoLTE enabled Handset with upgraded OS, to enable VoLTE option in the phone and to be in 4G network.

Please visit https://www.grameenphone.com/volte to get the eligible handset models. When any handset model will be enable VoLTE service, it will be updated here. You also need to have the upgraded OS Software and enable VoLTE option on your phone.

VoLTE call is only applicable to GP-to-GP operators.

No. VoLTE calls will be charged in exactly the same manner as 3G or 2G voice calls.

No. VoLTE calls will be charged as per your existing voice plan/pack. There are no additional data charges.

No. All 4G handsets will not support VoLTE at a time. Grameenphone has enabled VoLTE service in their network. But the handset manufacturer needs to release the relevant Software updates

Eligible handset model will be published in Grameenphone website. Also, customer can ask retailer/seller.

VoLTE allows users to stay on the 4G network during voice calls. There will be no impact on internet speed.

No. Rather it is expected battery performance will increase.

To get VoLTE service, you need to have a USIM/4G SIM. You also need to have the upgraded OS Software and enable VoLTE option in the phone. To check eligible handsets, please visit https://www.grameenphone.com/volte.

To get VoLTE service customers need to have a USIM/4G SIM, VoLTE enabled Handset and to be in 4G coverage. You also need to have the upgraded OS Software and enable VoLTE option in the phone.

VoLTE service is an enhanced feature of 4G and it will be depend on 4G network quality of that particular location. To get VoLTE service customers need to have a USIM/4G SIM, VoLTE enabled Handset and to be in 4G coverage. You also need to have the upgraded OS Software and enable VoLTE option in the phone. Upon verification of the above, your handset should show 4G with HD/VoLTE icon on top bar of the screen, indicating that your device is ready for VoLTE calls.

Yes. Call setup time will be faster than normal calls. To experience superior call quality and reduced call setup time, both caller & receiver need to have USIM/4G SIM, VoLTE enabled Handset with upgraded OS and to be in 4G network.

VoLTE works on 4G network. So if slot 2 supports 4G, you will get VoLTE service.

It depends on the network situation of that particular location. GP is always committed to provide superior network to ensure consistent and improved network quality.

You will have to make calls over 3G and 2G

VoLTE service is applicable to video-call if both caller and receiver handsets have video over LTE enabled.

Sorry, 4G calling does not work while you are roaming overseas. But you will still be able to make calls using 3G and 2G networks.

Yes. It will be same for both prepaid and postpaid.

Yes. VoLTE will work across the country where Grameenphone 4G network is available.

No. VoLTE service is applicable with 4G/LTE network. To get VoLTE service customers need to have a USIM/4G SIM, VoLTE enabled handset and be in 4G coverage. They also need to have the upgraded OS Software and enable VoLTE option on their phone.

No. It is not required to enable data mode for making a VoLTE call. But it is required to enable VoLTE call/ 4G calling option in handset setting.

No, not all the 4G phone models will support, we shall update and share all supported models gradually.

iPhone models 7 and above will support VoLTE

iPhone 6, 6 Plus and below models will not support VoLTE in GP

To enable VoLTE, one needs to update the iPhone to the latest iOS version 13.5 or above

Beside latest iOS version, one needs to update the carrier bundle to 41.3 or above

Please turn on/off airplane mode & check if the carrier bundle is pushed once the OS is updated.

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