Some customers may experience temporary issues

Dear Grameenphone Customers,

 

Please be informed that due to technical development work, some customers may experience temporary issues with voice calls, internet, and SMS services on the dates mentioned below. If you continue to face issues after this time, please switch off and on your phone.

 

Date & Time:

 

•            19th March, 11:00 PM - 20th March, 8:00 AM

•            8th April, 11:00 PM - 9th April, 8:00 AM

 

We sincerely apologize for the temporary inconvenience caused.

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Notice for Deactivation of Connections unused for more than 15 months

This is to inform that unused Grameenphone prepaid connections (since 11 November 2023 or before) will be permanently deactivated after 30 days of publishing this notice. Please note that- 

• According to the ‘subscription Agreement’ with the subscriber, Grameenphone will retain ownership of the permanently deactivated connections

• The previous subscriber will no longer be able to use/replace/recharge or claim ownership of permanently deactivated connections 

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Grameenphone VoLTE

Grameenphone VoLTE

Grameenphone VoLTE brings you the next generation of voice communication through advanced technology. This new technology enables its consumers to make voice call through 4G network instead of switching to 2G or 3G network. The benefits of VoLTE include crystal clear voice quality which is better than 2G and 3G networks, ability to connect calls much faster and greatly improved device battery life.

Benefits of Grameenphone VoLTE

Fastest Call Connection Connect calls much faster than before
Ultra HD Voice Call Have crystal clear conversations
Simultaneous Voice & InternetMake calls without disrupting 4G internet sessions
Better Battery Performance
Save battery charge & improve battery life
 

To Try Out Grameenphone VoLTE

4G Coverage
4G SIM
VoLTE Enabled Handset
Updated OS
Enable Switch


 

Grameenphone VoLTE Header Section

Grameenphone VoLTE

Grameenphone VoLTE brings you the next generation of voice communication through advanced technology. This new technology enables its consumers to make voice calls through 4G network instead of switching to 2G or 3G network. The benefits of VoLTE include crystal clear voice quality which is better than 2G and 3G networks, the ability to connect calls much faster and greatly improved device battery life.

Benefits of GP VoLTE Service

Ultra HD Voice Call

Better Battery Performance

Fastest Call Connection

Simultaneous Voice & Internet

What kind of solution are you looking for? Select all that apply

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How GPAY Works

 

GPAY কিভাবে কাজ করে?

GPAY ব্যবহারের ক্ষেত্রে, গ্রাহকগণ অ্যাপ স্টোর/গুগল স্টোর থেকে GPAY মোবাইল অ্যাপ ডাউনলোড এবং এই অ্যাপটির মাধ্যমে রেজিস্ট্রেশন করতে পারবেন। গ্রাহকগণ চাইলে যেকোনো মোবাইল হ্যান্ডসেট থেকে *৭৭৭# ডায়াল করে রেজিস্ট্রেশন করতে পারবেন। রেজিস্ট্রেশন সম্পূর্ণ হলে, গ্রাহকগণ উপরে উল্লিখিত যেকোনো সার্ভিসের বিল পরিশোধ করতে পারবেন। GPAY ওয়ালেট রিফিল করতে গ্রাহকগণ তাদের ব্যাংক অ্যাকাউন্ট (রকেট, এবি ব্যাংক, ইসলামি ব্যাংক) অথবা যেকোনো মোবিক্যাশ আউটলেট ব্যবহার করতে পারবেন।

                                              GPAY Easy Registration

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Internet pack accordions

Make your own plan and enjoy great savings! Only for GP Customers

Overall:

  • Internet packs can be activated through MyGP, USSD, MFS, IVR, Customer Service, GP website and any other Grameenphone Authorized Retail & Digital Channels
  • Auto-renew option of any internet pack is turned OFF by default (except BS prepaid and post- paid customers). However, customer can turn ON Auto Renewal feature after or during package activation.
  • To turn ON/OFF auto renew option after package activation, visit MyGP or dial *121*3#.
  • To check internet balance, please dial *121*1*4#.
  • After expiration (Volume or Validity) of every internet pack maximum PayGo charge will be 6.95 Taka (inclusive VAT, SD & SC)
  • Unused data Volume will be carried forward if the customer purchases the same pack within the active validity period or in case of successful auto renewal.
  • To Cancel your Internet Package, dial *121*3041#.
  • To enjoy higher internet speed, customers need to use a 4G/5G enabled phone & 4G SIM.
  • Average likely speed will depend on multiple factors such as handset, website visited, distance from BTS, time of the day, etc.
  • To check internet speed customer can visit http://www.speedtest.net (Data Charge Applicable)
  • During pack purchase, any prior subscription free or emergency balance usage will be deducted from the amount recharged for pack or offer purchase. In that case internet pack or Offer that you have selected may not be activated.

Alphanumeric ID

Deno

Validity

USSD code

Auto renewal "start" code

Auto renewal "stop" code

Base volume

GPD250001R

19

1

Scratch Card

N/A

N/A

0.10

GPD250006R

29

1

Scratch Card

N/A

N/A

0.29

GPD250007R

49

3

Scratch Card

N/A

N/A

0.39

GPD250030R

69

1

*121*3969#

N/A

N/A

1.10

GPD250006U

96

1

*121*3096#

N/A

N/A

Uninterrupted daily

Data Packagewith speed

upto 15Mbps,

FUP applicable

GPD250026R

98

3

*121*3091#

N/A

N/A

0.98

GPD250031R

108

3

*121*3908#

N/A

N/A

1.20

GPD250041R

129

3

*121*3129#

N/A

N/A

1.60

GPD250077R

118

3

*121*3188#

N/A

N/A

3.00

GPD250082R

148

7

*121*148#

*6*4*2#

*6*4*2#

2.00

GPD250020R

169

7

*121*3169#

*6*4*2#

*6*4*2#

0.88

GPD250021R

179

7

*121*3179#

*6*4*2#

*6*4*2#

2.10

GPD250027R

198

7

*121*3286#

*6*4*2#

*6*4*2#

2.20

GPD250032R

219

7

*121*3219#

*6*4*2#

*6*4*2#

2.30

GPD250037R

249

7

*121*3249#

*6*4*2#

*6*4*2#

2.40

GPD250005U

269

7

*121*3298#

*6*4*2#

*6*4*2#

Uninterrupted daily

Data Package with speed

 upto 10Mbps,

FUP applicable

GPD250007U

189

30

*121*3189#

*6*4*2#

*6*4*2#

Uninterrupted Social

Data Package

(video app streaming),

FUP applicable

GPD250055R

199

30

*121*3455#

*6*4*2#

*6*4*2#

0.29

GPD250084R

209

30

*121*3209#

*6*4*2#

*6*4*2#

0.87890625

GPD250008U

289

30

*121*3289#

*6*4*2#

*6*4*2#

Uninterrupted Social

Data Package

(social & message app),

FUP applicable

GPD250063R

298

30

*121*3398#

*6*4*2#

*6*4*2#

0.49

GPD250016R

308

30

*121*3297#

*6*4*2#

*6*4*2#

2

GPD250059R

399

30

*121*3399#

*6*4*2#

*6*4*2#

0.68

GPD250086R

429

30

*121*3370#

*6*4*2#

*6*4*2#

2.4

GPD250067R

499

30

*121*3609#

*6*4*2#

*6*4*2#

1

GPD250088R

529

30

*121*3499#

*6*4*2#

*6*4*2#

3

GPD250028R

599

30

*121*3619#

*6*4*2#

*6*4*2#

3.5

GPD250089R

629

30

*121*3599#

*6*4*2#

*6*4*2#

3.5

GPD250033R

699

30

*121*3639#

*6*4*2#

*6*4*2#

4

GPD250090R

728

30

*121*3699#

*6*4*2#

*6*4*2#

4

GPD250038R

798

30

*121*3648#

*6*4*2#

*6*4*2#

4.5

GPD250039R

829

30

*121*3829#

*6*4*2#

*6*4*2#

4.6

GPD250044R

898

30

*121*3898#

*6*4*2#

*6*4*2#

5

GPD250003U

899

30

*121*3888#

N/A

N/A

Uninterrupted daily

Data Packagewith

speed upto 10Mbps,

FUP applicable

GPD250004U

998

30

*121*3999#

N/A

N/A

Uninterrupted daily

Data Packagewith speed

upto 15Mbps,

FUP applicable

GPD250045R

1988

365

*121*3988#

N/A

N/A

50

GPD250009U

1049

Unlimited Validity

*121*3017#

N/A

N/A

25

GPD250010U

1649

Unlimited Validity

*121*3318#

N/A

N/A

50

GPD250011U

2149

Unlimited Validity

*121*3319#

N/A

N/A

75

GPC250037R

149

7

*121*149#

*121*4455#

*121*4456#

0.8GB+30Minutes

GPC250038R

196

7

*121*196#

*121*4455#

*121*4456#

1GB+50Minutes

GPC250039R

217

7

*121*217#

*121*4455#

*121*4456#

2GB+80Minutes+100SMS

GPC250040R

258

7

*121*258#

*121*4455#

*121*4456#

3GB+100Minutes+100SMS

GPC250042R

318

30

*121*308#

*121*4455#

*121*4456#

0.3GB+15Minutes

GPC250064R

398

30

*121*3039#

*121*4455#

*121*4456#

0.5GB+20Minutes

GPC250044R

418

30

*121*398#

*121*4455#

*121*4456#

0.6GB+22Minutes

GPC250066R

498

30

*121*3049#

*121*4455#

*121*4456#

0.6GB+23Minutes

GPC250046R

518

30

*121*518#

*121*4455#

*121*4456#

0.7GB+25Minutes

GPC250069R

598

30

*121*598#

*121*4455#

*121*4456#

0.8GB+30Minutes

GPC250048R

618

30

*121*618#

*121*4455#

*121*4456#

0.9GB+30Minutes

GPC250049R

799

30

*121*799#

*121*4455#

*121*4456#

1GB+50Minutes

GPC250050R

818

30

*121*818#

*121*4455#

*121*4456#

1.5GB+60Minutes

GPC250051R

999

30

*121*999#

*121*4455#

*121*4456#

2GB+80Minutes+100SMS

GPC250052R

1099

30

*121*1099#

*121*4455#

*121*4456#

2.5GB+90Minutes

GPC250053R

1199

30

*121*1199#

*121*4455#

*121*4456#

3GB+100Minutes+100SMS

GPC250054R

2997

365

*121*2997#

N/A

N/A

2GB + 60 Minutes

GPC250053R

1199

30

*121*1199#

*121*4455#

*121*4456#

3GB+100Minutes+100SMS

 

Know More About VoLTE

VoLTE (Voice over LTE) is a technology that enables voice calling over 4G. Also, users can experience HD quality crystal clear voice with faster call setup time. Without VoLTE, your phone must drop back to 2G and 3G during voice calls. VoLTE allows users to stay on the 4G network during voice calls and can continue to have un-interrupted high-speed 4G internet experience. VoLTE calls will be charged in exactly the same manner as 2G and 3G voice calls. There are no additional data charges.

HD Voice Calls: Crystal clear conversations as if you are right next to each other. Faster Call Connect: Call setup time is way faster than normal calls. Efficient Multi-tasking: You can now make calls without disrupting your 4G internet sessions Improved Battery Life: You will experience less battery drain during call and internet sessions. To enjoy our VoLTE services, both caller and receiver should ensure the pre-requisites.

To enjoy our VoLTE services, both caller and receiver should ensure following:

  • USIM/4G SIM. This should be inserted in the SIM slot with data capability and “network mode” as 4G/3G/2G (Auto)
  • VoLTE enabled Handset and enable VoLTE option in the phone
  • To be in GP 4G coverage.
  • Need to have the upgraded OS Software provided by your handset manufacturer

Know more about our recent Social Impact news….

Know more about how our works are impacting the society and leading change in individual’s life…

MyGP Services

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Fast

Personalized

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All new dashboard with everything you need

The all new dashboard lets you check your balance, remaining data, talk-time, and SMS all in a snapshot.

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Explore

Explore the all-new section in MyGP where you can watch sports, movies, drama, play games, stay updated on weather, news and much more.

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Create Your Own Plan With Flexiplan

Now create all your favorite bundles using Flexiplan and enjoy 10% data bonus exclusively on MyGP.

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Discover Offers Tailored Just For You

Find offers and packs made just for you. Moreover, you’ll also get exclusive 10% internet bonus and earn GP Points while buying your favorite packs from .

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Get FREE Internet & SMS With Reward Points

Earn reward points with purchases from MyGP and use them to get exclusive FREE internet and SMS packs.

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Easily Manage Your GP Accounts And Services

Get full control over your package plans, history, and account balance. Easily manage services like FnF, Welcome Tune, and Missed Call Alert. You can also link up to 3 mobile numbers & maximum 15 IoT devices to get full control over your account balance, package, plans and other necessities.

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Our commitment is to do business in a responsible way that helps to create value for its people, shareholders and society as well as empower and sustain the world for generations to come

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Our four Value Drivers

Be the leading customer centric technology provider to unleash the potential of Bangladesh and continue growing shareholder value

STAR Privileges

STAR Privileges

  • Priority Customer Support

    Your complaints handled on a priority basis

  • Free Sim Replacement

    SIM replacement is completely free for Platinum Plus and Platinum!

  • Priority Service at GP Experience Centers

    GP Experience Gulshan, GEC & Bashundhara

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Simple123

mygp app page options

All new dashboard with everything you need

The all new dashboard lets you check your balance, remaining data, talk-time, and SMS all in a snapshot.

preview

Explore

Explore the all-new section in MyGP where you can watch sports, movies, drama, play games, stay updated on weather, news and much more.

preview

Create Your Own Plan With Flexiplan

Now create all your favorite bundles using Flexiplan and enjoy 10% data bonus exclusively on MyGP.

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Discover Offers Tailored Just For You

Find offers and packs made just for you. Moreover, you’ll also get exclusive 10% internet bonus and earn GP Points while buying your favorite packs from MyGP.

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Get FREE Internet & SMS With Reward Points

Earn reward points with purchases from MyGP and use them to get exclusive FREE internet and SMS packs.

preview

Easily Manage Your GP Accounts And Services

Get full control over your package plans, history, and account balance. Easily manage services like FnF, Welcome Tune, and Missed Call Alert. You can also link up to 3 mobile numbers & maximum 15 IoT devices to get full control over your account balance, package, plans and other necessities.

preview